Spa at Mercure Santa Marta Emile

The spa at Mercure Santa Marta Emile is an on-site hotel wellness service in the Bello Horizonte district of Santa Marta, Colombia.

Accor's current property page confirms a spa, Turkish bath and massage-room services. It does not publish a complete treatment menu or reliable operating hours.

The hotel also has swimming pools for adults and children and a fitness centre. These are separate hotel amenities and should not automatically be bundled with a spa booking.

Guests should ask whether the Turkish bath is included with a treatment, whether it requires a separate reservation and how long access lasts.

The official page does not verify the former profile's claims of a sauna, rainfall shower, thermal circuit or volcanic-stone signature massage. Those details have been removed.

Request the current massage menu directly from the property. Confirm the service name, duration, pressure style, products and practitioner availability.

Because the public hotel page gives facility-level rather than treatment-level information, it is especially important to verify the exact service on the day of booking. Availability may depend on practitioner schedules.

The correct address is Calle 115 No. 2-39, Bello Horizonte, Santa Marta 470001. It is close to the coastal hotel zone but not in central Rodadero.

The hotel's current telephone is +57 5 436 8484. Use the Accor property page or hotel team for spa reservations and same-day access questions.

Accor lists check-in from 15:00 and check-out by 12:00, but these hotel times do not establish spa opening hours.

Day visitors should confirm whether non-residents are accepted. A treatment booking may not include access to the hotel pool, fitness centre, restaurant or guest areas.

Hotel guests should also ask whether a room charge is possible and which cancellation rule applies. An accommodation reservation alone does not guarantee a spa appointment.

When reserving, obtain written confirmation of the treatment, duration, total price, taxes, facility access and cancellation deadline.

Arrive early enough for consultation and changing. Ask whether late arrival reduces hands-on time and whether the appointment can be extended.

Disclose pregnancy, allergies, fragrance sensitivity, sunburn, skin conditions, injury, surgery, medication and recent cosmetic procedures.

Coastal sun exposure can leave skin reactive. Avoid assuming that an exfoliation or aromatic oil is suitable immediately after a beach day.

Agree pressure, draping, therapist preference and areas to avoid before massage begins. Consent can be changed or withdrawn at any time.

Leave the Turkish bath if there is dizziness, nausea, unusual weakness, chest discomfort or breathing difficulty. Hydrate and take cooling breaks.

Guests with cardiovascular concerns, altered heat tolerance or recent surgery should seek appropriate advice before using hot facilities.

The hotel's verified customer rating is dynamic and reflects accommodation reviews, not a separate clinical or treatment-quality assessment.

Four archived images remain attached. Two additional reusable images are required, but no Accor image has been copied without documented permission.

Unsupported 2025 claims about after-sun programmes, lemon-and-eucalyptus scent, local volcanic stones and “intuitive touch” have been removed.

Before visiting, confirm the live treatment menu, spa hours, Turkish-bath access, price and cancellation terms with the hotel. Information was checked on 14 August 2026.