Official selection dossier · 2026
Mademoiselle Relax Jeanne-d’Arc
Toulouse, France
Luxury Boutique Spa
Published record
Profile summary.
Information shown here reflects the fields currently available in this public Spa Awards profile.
- Experience
- Luxury Boutique Spa
- Location
- Toulouse, France
- Guest rating
- 4.9 / 5
- Recognition
- 1 official selection
- Visual archive
- Hero image
- Official source
- Available
Mademoiselle Relax Jeanne-d’Arc is a beauty and wellness institute at 5 rue Matabiau in central Toulouse. The official branch page says this second Mademoiselle Relax location opened in 2015. This verified address replaces the incorrect 16 rue des Arts location formerly displayed in the directory.
The institute’s menu spans massage, body rituals, facial care and peeling, waxing, eye and lash services, nails and selected beauty technologies. It is broader than a massage-only salon and should not be represented as a hotel spa or as a thermal facility.
The official page lists opening Tuesday to Friday from 11:00–14:00 and 15:00–19:00, and Saturday from 10:00–12:00 and 14:00–19:00. These split hours may change, so use the branch booking page or telephone confirmation for the intended date.
The Jeanne-d’Arc branch telephone is 05 31 54 43 18. The company’s contact page says appointment requests and cancellations are not handled by email. Book by telephone or online, and cancel through the instructed channel. The published policy states that cancellation less than 48 hours in advance can make a session due or treated as used.
Choose the exact Jeanne-d’Arc branch when booking. Mademoiselle Relax operates several Toulouse-area institutes, and the official booking information says gift cards are valid only in the centre named on the card. A reservation, package or voucher for another branch should not be assumed transferable.
The massage offering includes a personalised signature approach and fixed-duration options. The official page also explicitly states that its care is neither therapeutic, erotic nor medical, and that treatment duration includes changing and installation time. Confirm hands-on time if that distinction matters to the booking.
Body rituals can combine exfoliation, wrapping and massage, while facial, nail, waxing or technology-assisted services have different procedures and contraindications. Ask what is included, which products or devices are used, expected reactions and aftercare before purchasing a combined package.
Published prices and menus are dynamic. Verify the current price, duration, practitioner availability, deposit, late-arrival effect and cancellation conditions at checkout. A gift card value or massage-hour package may have its own validity and exclusions.
Disclose pregnancy, allergies, medication, recent procedures, skin sensitivity, injury and relevant health concerns. Obtain individual medical advice before treatments involving strong pressure, heat, exfoliation, light-based equipment, cryolipolysis or active skincare when a condition could make them unsuitable.
Beauty and wellness descriptions should not be read as guaranteed medical outcomes. Claims about circulation, drainage, sleep, detoxification, ageing or weight change require appropriate caution. Stop any procedure that causes unexpected pain, burning, numbness, dizziness or other adverse symptoms.
For a child or adolescent service, confirm the minimum age, guardian-consent requirements, practitioner availability and the exact adapted protocol. A menu entry alone does not establish that every service or duration is appropriate for every minor.
The profile currently has one published image. Five additional images are needed for the six-media standard, but none will be added without documented provenance and reuse permission from an authorised source.
Ask the institute directly about step-free access, treatment-table transfers and accessible toilets, as these details are not established by the reviewed branch page. Arrive at 5 rue Matabiau with the booking confirmation and branch name visible.
Published recognition
The laureate record.
Winner and official-selection records are presented separately and linked to their published annual context.
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2026 · Toulouse · Official selection
Best Spa Toulouse
No. 6Published rank
View published selection
Practical information
Plan your visit.
Confirm access, treatments and availability directly with Mademoiselle Relax Jeanne-d’Arc before travelling. Spa Awards does not operate the venue or process reservations.
Open booking page- Address
- 5 Rue Matabiau, Jeanne-d’Arc, 31000, Toulouse, France
- Map
- Open in maps
- Telephone
- +33 5 31 54 43 18
- Website
- Visit official website
- Reservations
- Open booking page
- Profile updates
- Report a correction