Knowledge dossier
Journal / Thematic archiveDigital Booking Security & AI Governance
Evidence-led guidance for protecting spa reservation systems and governing automated agents, permissions, personal data, monitoring and recovery.
Dossier lead
Digital Booking Security & AI Governance
Spa Booking Security: Authorisation Before AI Automation
Spa booking security now extends beyond passwords to every action a person or automated agent can take. This evidence-led framework helps spa operators enforce server-side authorisation, limit AI permissions, protect guest data, make high-impact changes reversible, monitor decisions and rehearse restoration before connecting automation to live reservations.
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Inside the dossier
Analysis and practical perspectives published within this area of enquiry.
The lead perspective is currently the only published article in this dossier.
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