Knowledge dossier

Journal / Thematic archive

Cross-Sector Care & Referral Governance

Evidence-led guidance for governing service scope, referral, consent, data, claims and accountability across spa and healthcare partnerships.

Dossier lead

Cross-Sector Care & Referral Governance

Spa and Healthcare Partnerships: Scope Before Referral

Spa and healthcare partnerships can connect guest experience with professional care, but only when service boundaries stay visible. This evidence-led framework shows spa leaders how to distinguish signposting from clinical referral, separate consent and sensitive data, govern joint claims, disclose responsibility and test the partnership before a guest pathway goes live.

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Thematic archive

Inside the dossier

Analysis and practical perspectives published within this area of enquiry.

The lead perspective is currently the only published article in this dossier.

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