The Ritz-Carlton Spa, Santiago

The Ritz-Carlton Spa occupies the upper levels of The Ritz-Carlton, Santiago in the El Golf area of Las Condes. Its glass-covered pool and terrace look across the city, while treatment rooms provide massage and beauty care.

The spa is open Monday through Friday from 07:00 to 21:00 and Saturday, Sunday and holidays from 08:00 to 21:00. Treatments require an appointment and online reservation is not currently offered.

The direct spa number is +56 2 2473 7548. Reservations can also use hotel extension 2148; a confirmation should show treatment, duration, final Chilean-peso price and arrival time.

Current service categories include massage, facial and body therapies. Product or natural-ingredient language does not guarantee medical improvement, skincare results or pain relief.

Spa guests are described as receiving access to the heated indoor pool, steam bath, whirlpool, sauna and sun deck. Confirm the exact access window and whether any area is closed for maintenance.

Separate men's and women's lounges are provided. Ask about locker, robe, slippers, towels, swimwear, shower and privacy rules before arrival, especially when using wet facilities.

Late arrival shortens the treatment so the next guest is not delayed, while the full service value still applies. Allow time for hotel arrival, check-in, changing and any pre-treatment consultation.

Cancellations or changes require 24 hours' notice to avoid a charge of 50% of the service fee. The same 50% charge is stated for no-shows on the official page.

The on-site spa restaurant is listed as an amenity, but food and beverage are not automatically included with treatment or pool access. Confirm opening, reservation and payment separately.

Guests under eighteen may not receive treatments, particularly massage, under the published policy. Children may enter some broader spa areas with parents, but sauna, steam, whirlpool and fitness can be inappropriate.

Parents remain responsible around the pool and should obtain exact access rules for a child's age. Eligibility to accompany a parent does not establish suitability for heat or a treatment.

Pregnant guests should disclose pregnancy when booking so staff can identify services to avoid or adapt. Other health conditions, allergies, injuries, medication and recent procedures should also be discussed.

Heat, steam and whirlpool use may not suit cardiovascular concerns or reduced temperature sensitivity. Hydrate and leave the facility if dizziness, nausea, chest discomfort or unusual weakness occurs.

Therapists assess skin before cosmetic care according to the spa FAQ. Guests should still provide their own medical and allergy information and ask which products are proposed.

The fitness centre operates daily from 06:00 to 21:00 and is separate from a treatment. Confirm whether a spa appointment includes fitness access rather than inferring it from the shared rooftop location.

The verified address is El Alcalde 15, El Golf, Las Condes, Santiago, Chile. The award association and current property identity remain consistent after standardising the name and contact.

Four archived images are attached, leaving two required for the six-media threshold. No Ritz-Carlton or Marriott image has been copied without documented reuse permission.

Before visiting, confirm appointment, access, age rules, total price and cancellation terms by telephone. This profile reflects official information checked on 14 August 2026.